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Information, Advice and sources of support for young people in Suffolk

The Education, Health and Care (EHC) online portal

Did you know…?

You can now request an Education, Health and Care Needs Assessment online using the portal.

You can also gain access to a dashboard to:

  • Track your progress through the Needs Assessment process
  • See when your next Annual Review is due if you have an EHC Plan
  • See who your allocated Family Services worker is, and send them a message
  • View documents sent to you, such as letters
  • You can use the portal on your smartphone or tablet

Link to the portal: Education Health and Social Care Plans (

“How do I use the portal and dashboard?”

  • You can begin an EHC Needs Assessment request on the portal at any time. You don’t need to complete the request in one go; once started, your form can be saved on your portal account for 30 days.
  • If you would like support using the portal to request an EHC Needs Assessment please contact the EHCNA Request Team on 01473 263688 or
  • If you already have an Education, Health and Care Plan and would like to gain access to the EHC dashboard, please contact your allocated Family Services Worker.
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